24/7 Support Available

How Can WeHelp You?

Get the support you need, when you need it. Our expert team and AI-powered assistance are here to help you succeed with SmartBotSupport.

Get Support Your Way

Choose the support channel that works best for you

Live Chat

Available 24/7

Get instant help from our AI-powered support bot or connect with a human agent

Email Support

Response in 24h

Send us detailed questions and we'll respond within 24 hours

Phone Support

Mon-Fri 9AM-6PM CST

Speak directly with our technical experts for complex issues

Quick Help

Find answers to common questions and get started quickly

Getting Started

Learn how to set up your first AI chatbot in under 5 minutes

Configuration Guide

Advanced settings and customization options for your bot

Team Management

Invite team members and manage permissions

API Documentation

Technical documentation for developers and integrations

Frequently Asked Questions

Quick answers to common questions about SmartBotSupport

How do I integrate SmartBotSupport with my website?

Integration is simple! Just copy our JavaScript snippet and paste it into your website's HTML. Our setup wizard will guide you through the process in under 5 minutes.

Can I customize the chatbot's appearance?

Yes! You can customize colors, fonts, positioning, and branding to match your website's design. Our visual editor makes it easy to create a seamless experience.

How does the AI learn about my business?

You can train the AI by uploading documents, FAQs, knowledge base articles, and website content. The AI continuously learns from customer interactions to improve responses.

What happens when the AI can't answer a question?

When the AI reaches its confidence threshold, it automatically transfers the conversation to a human agent with full context, ensuring seamless support.

Do you offer custom integrations?

Yes! We provide custom integrations with CRM systems, helpdesk platforms, and other business tools. Contact our enterprise team for more details.

Still Need Help?

Our support team is always ready to assist you. Don't hesitate to reach out if you can't find what you're looking for.

Response time: Usually within 2-4 hours
Expert support team available
Comprehensive documentation

Send us a Message

Fill out the form below and we'll get back to you within 24 hours.